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 Generate Revenue Through IT Using Business Service Management
Sponsored by HP
Making sure that your business applications are available to their end users is an important part of running your business smoothly. Business operations have evolved to where IT must now broaden its focus to help the company attract, retain and grow customer relationships and increase customer satisfaction. Business service management (BSM) helps lay the foundation by managing services in dynamic support of business requirements. »
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Managing the Modern Network
Sponsored by HP
Networks are more than vehicles to transport e-mail and Web pages. In a global economy where information crosses the globe in an instant, and where Web-based applications power business, it's more important than ever to ensure your network is safe from threats and optimized to deliver the data your business needs. »
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Storage Networking 2, Configuration and Planning
Sponsored by HP
In Part 1, we discussed storage area networks (SANs) and fibre channel. In Part 2, delve into best practices and cover the general concepts you must know before configuring SAN-attached storage. The most critical, sometimes tedious, part of setting up a SAN is configuring each individual disk array. This guide examines configurations for SAN-attached servers and disk arrays, and also includes a look at the future of IP storage.
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Is Your Disaster Recovery Plan Good Enough? Get Disaster Recovery Right
Sponsored by HP
Preparing for a disaster is more often than not part of the storage planning process, and without question it is one of the most difficult task, since it includes local hardware and software, networking equipment, and a test plan to ensure that you can recover from the disaster. Learn how to put your organization on the proper disaster recovery plan, now. »
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SpectraLink, Vertical Networks Team on Wireless VoIP
By Wi-Fi Planet Staff
September 16, 2003
Wireless phone system maker SpectraLink and Vertical Networks, an integrated communication systems company, are pairing their products in an effort to promote wireless voice over IP (VoIP) in retail stores, branch offices and small businesses.
Sunnyvale, Calif.-based Vertical Networks said Tuesday that it has added software to its InstantOffice platform that supports SpectraLink's NetLink wireless phones. Under a joint marketing agreement, the companies will sell their products together in one box.
The combined offering is targeted at smaller offices, retail stores and distributed enterprises such as banks and health care clinics that have a lot of stores and need remote management capability, said Carole Gum, director of corporate marketing for Vertical Networks. She said customers had been requesting wireless phone support.
NetLink phones enable converged voice and data applications on a single 802.11b wireless network. They connect to the InstantOffice system using the International Telecommunication Union (ITU) H.323 teleconferencing protocol. The InstantOffice platform works with multiple phone types, including digital, analog, IP and now wireless, and supports automated call handling, interactive voice response, speech recognition, enterprise application integration, and reporting.
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Generate Revenue Through IT Using Business Service Management
Managing the Modern Network
Storage Networking 2, Configuration and Planning
Is Your Disaster Recovery Plan Good Enough? Get Disaster Recovery Right 
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