Top White Papers and Webcasts

  • The enterprise chatbot landscape is undergoing a significant shift, driven by the transformation to the digital workplace. Enterprise interest in chatbots is accelerating as a result of the need to deliver on the twin mandates of user experience and productivity. According to Everest Group, about 70% of large enterprises believe that virtual service desk agents will be the primary point of contact for their service desk operations by 2020.    Read the latest report by Everest Group to learn more …

  • The demand for multiple public and private cloud platforms has been increasing significantly. As it’s impossible for any single cloud platform (open or private) to give developers all they need, developers tend to build different types of apps on different clouds and legacy platforms, each consuming different types of infrastructure and services. Read this research report to learn how a hybrid cloud management solution helps an organization manage the demands for differing cloud services with the …