Top White Papers and Webcasts

  • The enterprise chatbot landscape is undergoing a significant shift, driven by the transformation to the digital workplace. Enterprise interest in chatbots is accelerating as a result of the need to deliver on the twin mandates of user experience and productivity. According to Everest Group, about 70% of large enterprises believe that virtual service desk agents will be the primary point of contact for their service desk operations by 2020.    Read the latest report by Everest Group to learn more …

  • For most organizations, it's time to do something about their data centers. However, building new data centers is more risky than ever. In This Report You'll Learn About: Four critical factors that go into the "build vs. buy" decision for data centers Understanding shift towards the "buy" side of the equation Tangible benefits of data center colocation Complete the form to get your copy