Top White Papers and Webcasts

  • A CRM solution holds a wealth of information and document generation tools allow users to take that information and create documents with both visual appeal and function. Document generation is the process of automatically producing a file and document generation applications save companies time, mistakes, and money. You bought Salesforce to be more efficient — why are you still manually creating proposals, contracts, invoices, and account plans? Read this eBook to learn how you can automate virtually …

  • Scale your customer service operations in smart ways, whether you're moving upmarket or adding products and features. Customer support costs be reduced by 25% or more when proper knowledge management discipline is in place. Learn how to offer great self-service, every single day with this whitepaper.