Top White Papers and Webcasts

  • The cloud offers elasticity and flexibility to meet a range of demands for Big Data initiatives. Not all infrastructure-as-a-service (IaaS) providers are the same, though, and your organization requires performance and speed advantages to make Big Data initiatives successful. Recently, Principled Technologies ran a Hadoop-based Big Data workload and a series of networking tests on two IaaS providers: IBM® Cloud and Amazon® Web Services (AWS®) Elastic Compute Cloud® (EC2®). Read this …

  • The enterprise chatbot landscape is undergoing a significant shift, driven by the transformation to the digital workplace. Enterprise interest in chatbots is accelerating as a result of the need to deliver on the twin mandates of user experience and productivity. According to Everest Group, about 70% of large enterprises believe that virtual service desk agents will be the primary point of contact for their service desk operations by 2020.    Read the latest report by Everest Group to learn more …