Top White Papers and Webcasts

  • To choose the best contact center application for your business, be sure to evaluate which customer satisfaction attributes, supervisory controls, and call technology options are included and how these play into your business needs. This white paper will help you evaluate these important features and help you to make the best choice in selecting a contact center solution.

  • Migrating away from Windows Server 2003 is an investment in your organization's future, and there has never been a better time to begin the migration process. Take the next step to transform your datacenter by upgrading your server platform with leading edge Windows Operating Systems and SanDisk flash solutions.