IBM, Symbol Tech Alliance for W-LAN, -PAN, -WAN

By Matthew Peretz

December 10, 2001

To combine and capitalize on the e-business strengths of IBM and the mobile-computing technology prowess of Symbol Technologies. Efforts aimed primarily at vertical markets.

IBM Corporation and Symbol Technologies, Inc. today announced an alliance to design and implement wireless-LAN, -PAN, and -WAN solutions. These technologies include, among others, 802.11b, 802.11a, and Bluetooth.

The thrust of the alliance will be to draw upon Symbol's inherent strengths and expertise in mobile computing devices in conjunction with IBM's command of the e-business services and applications market. The solution's suite will focus on increasing Enterprise operational efficiencies, customer service capacities, and overall productivity. The alliance plans to target vertical markets including field service automation, delivery operations and supply chain management and security.

This alliance may reflect the growing trend in the wireless technology sector in general to transition from B2C to B2B markets as targets for real revenue or ROI enhancing products.

Symbol has developed extensive experience in bar code scanning and wireless mobile computing technologies, especially in the aforementioned vertical markets and the synergy between the two companies can assist in successfully penetrating the emerging demand for mobile e-business and CRM solutions.

IBM and Symbol reported that they have set up a 'Project Office' to train their respective professionals in each other's capabilities - and ultimately to aid and support sales/implementation of the joint mobile and wireless agreement.

Matthew Peretz is Managing Editor of

Originally published on .

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