Brown Turns to Bluetooth in $120 Million WLAN Deployment By Vikki Lipset
January 6, 2003
In one of the largest such deployments to date, the United Parcel Service plans to roll out Bluetooth
and Wi-Fi equipment to 1,700 worldwide locations beginning in June.
As part of the five-year, $120 million project, UPS will equip 55,000 package
handlers with Bluetooth scanner rings. The rings capture tracking data from
package labels and then wirelessly transmit that data to an 802.11b terminal
worn on the handler's waist. The terminal then sends the data to a central
computer.
The system, called UPScan, is already being tested in Buffalo, NY, Hialeah,
FL, Parsippany, NJ, and Hamilton, Ontario. Donna Barrett, a UPS
spokesperson, said she expects the deployment to be completed in 2004. UPS said
this will be the largest wireless LAN deployment in the world.
The Atlanta-based shipping company already uses Wi-Fi terminals and scanner
rings, but the two are connected by a cable that frequently breaks, said
Barrett. UPS estimates that the introduction of the Bluetooth scanners, which
eliminate the need for the cable, will reduce repair costs by 30 percent.
The Wi-Fi terminals have also been updated. Unlike the old devices, which
Barrett likened to "an oversized calculator strapped to the forearm" of the
package handler, the new, smaller terminals can be worn on the waist.
The new hardware, which is manufactured by Symbol Technologies, should make
loaders more mobile, Barrett said. In addition, using Bluetooth technology
allowed UPS to double the battery life of the devices. "We expect to see a lot
of increase in productivity," she said.
According to UPS, the project is the first to use devices that incorporate
both Bluetooth and 802.11 technology. Joyce Putscher, an analyst and director at
research firm In-Stat/MDR, said she expects to see more companies roll out such
complementary systems in the future.
"Going forward you'll see more deployments of solutions that capitalize on
both technologies to solve companies' issues with getting data where they need
it in the most efficient manner," she said.
One of the concerns with such systems is whether the two technologies can
peacefully coexist. Since Bluetooth and 802.11b share the same 2.4Ghz frequency
band, there is a potential for interference.
UPS said it worked around interference issues by implementing a time-division
multiple access scheme. Barrett said the time division works as a wireless
"traffic cop" to instruct the Bluetooth scanners and Wi-Fi terminals on when to
send their respective data.
Putscher said interference should be less of a problem in the future since
several companies, including Silicon Wave and Intersil, are working on
coexistence solutions that enable simultaneous operation of both Bluetooth and
Wi-Fi.
UPS plans to eventually transmit data to 15,000 access points in 1,700
hubs.
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